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Maybe same problem as I have with the servo blend door (that controls the rod that determines if cold or hot air comes in), common R32 problem, might be same issue for you (putting pressure on the plug makes it works again).

I'd start by having the air con regassed.

If it needs re gassing then there has to be a leak somewhere. Maybe the seals where the pipes connect are dried out and cracked. That's why u should run ur air cond once every week to keep those seals lubricated, especially in winter when u don't use the air cond much.

If there is no cold air comeing out then I'd say the air cond has no or low gas and has tripped out on low pressure

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