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My stuff is all with Shannon's, granted, I don't really have imports I'm driving on the road, however, I've had multiple cars at the same time with them. Presently we have the Landcruiser on laid up cover, Sarah's Kluger on full cover, and the house insured. About 18 months ago Sarah wrote her Subaru Liberty GTB off, insured with Shannon's, and the payout, and buy back of the wreck was super quick. In 2020 we had the VF Commodore totalled in a major hailstorm. Storm was on the Saturday, I called on the Sunday and lodged it, vehicle was towed on Tuesday night, assessment team called on Wednesday to say it was a total loss and get payout details, money was in the bank on Thursday morning. Have had a few other claims both at fault, and not at fault, over the years, and never had an issue with them. Funnily enough, they're also the cheapest insurer I find for things like Sarah's Kluger. I will say I'm less impressed dealing with them lately around "the experience", as a lot of their staff that you deal with aren't car enthusiasts. Shannon's has a much more main stream feel ever since they decided to become "big corporate", laid a heap of staff off, and then hired a bunch of non enthusiasts. At the same time they've been making a push to be less "call us and we'll personally have someone who cares help" to "hey, this computer can do stuff for you" and are trying to get more square pegs to fit round holes. (That's just the vibe I get from them). Again, have had no issues with claims with them, but get a bit of a "less personal" feel from them. -
A thing I wasn’t happy with with enthusiast was during the initial phone call they told me they’d insure it for 130k but needed photos. I then sent them photos and they told me $80k as there were other cars either similar modifications available for around that price, I told them to send me the links to said cars so that I can buy them. i then sent the modification list with prices of the parts (no labor) and the price then came to 115k, which is still shy of the 130 that was agreed in the initial phone call -
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I agree that delayed payment probably isn't the most suitable solution. It seems a solid complete transaction would be best. As I wouldn't be using this sale as a line of credit that would typically earn interest, we can probably arrange a much cleaner single transaction deal. I can do $92.52 today. Would you prefer EFT, or Cash on Pickup? 😛
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Oh man what a deal.... Funny enough (well not really) I sold a car to some old dude (buying for his Daughter) on a Saturday, He asked if she could take the car now and pay me the money on Monday as the bank wasn't open. Needless to say I told them to come back with the cash or get f**ked! Luckily the money seemed to magically appear in his pocket a few minutes later, so it all ended well (for me).
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