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Nengun - Anyone Had Trouble Getting Parts?

Munro

By Munro,
in General Automotive Discussion

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Munro Experienced

Munro

Posted
Posted

Anyone had problems with Nengun?

I ordered parts & paid for them start November.

When queried where the parts were they said was sent to my address

but no-one there to accept delivery & was sent back to Japan!

We run a 7 day a week business & get deliveries every day so

I am not accepting this story.

Just curious to know if this has happened to anyone else?

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d_liberate Collaborator

d_liberate

Posted
Posted

Nengun Suck. They are way too slow and have been the same for years. Greenline arent much better.

I get all my stuff from Performance Wise. Costs a little bit more but delivery is a hell of a lot faster than both those 2 jokers.

iamhe77 Grand Master

iamhe77

Posted
Posted
most eeeeevrybody has trouble with nengun, but normally they get the parts... just takes aaaaaaaaaaaaaages

+1

Maybe use Greenline or RHDJapan?

I buy parts from RHD often and they are always prompt delivery (max has been 7 business days)

Priestley Rising Star

Priestley

Posted
Posted

I've ordered parts from Nengun and as everyone else has mentioned - they're slow.

Sounds like an Aus Post f**k up. The parts should have been sent to a local Post Office and a card left at your place with details for collection. Theres no reason to send the parts back to Japan.

(OO)SKYLINE(OO) Grand Master

(OO)SKYLINE(OO)

Posted
Posted

^^ That is the biggest head F**k, getting your good sent back to Japan then back to AUS again *sigh*

You'd figure if we all sent Nengun a letter of complaint in a constructive criticism manner about their time delivery / ETA, hopefully they would get the picture to hurry up the delivery process...

Unless it is stated on their website / policy that it takes over 2 months (counting from what Munro has said) to deliver...

gotRICE? Veteran

gotRICE?

Posted
Posted (edited)

Never had any problems with Nengun.. just the same as everyone else. They do take their time.

Only difference for me was that i ordered parts while i was in the USA, a month or so before i was due home. Nice presents waiting, or arriving apon my return. So never noticed it too much.

Def sounds like a AU Post issue. It should go back to the local carriers warehouse for a Saturday delivery (or whatever their policy is), or pickup.

I always thought they waited a week or two before returning to sender.

Edited by gotRICE?
Munro Experienced

Munro

Posted
  • Author
Posted

Yeah, it looks like it was the parcel service here in aust that stuffed up, but they never passed it on to

Australia post & thats why it went back. I think it is all sorted out & on its way back now. Cheers.

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