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Buyer Beware

Al

By Al,
in Victoria

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Al Grand Master

Al

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Well just had a very disappointing phone conversation with a certain 2nd hand parts Japanese-IMPORTS business, that has absolutely no interest in supporting the products he sells. His words; "As soon as you pay for it and take them home, it's your problem".

A while back, i bought a set of rims, but before being able to fit them to the car, i had an engine fault that required a rebuild. After the car's maiden cruise to Mt Bulla, i had a flat tyre, so i took it to get repaired. Unfortunately there was no fault with the tyre, but a crack in the rim caused the air to escape. There is also no external damage to the rim (apart from the crack).

To be honest i didn't expect this guy to happily replace the wheels, at no cost, but to come to some sort off arrangement where i'd be well looked after (ie: he does not make a profit on the replacement rims).

It just amazes me how people with such a lack of people skills still remain in business. I guess the % off shit that farks up and thus the % of clients he burns, does not out weigh all the other sales that happen to run smoothly.

If you need to know who this guy is shoot me a PM

I am now off to see a wheel repair place, so they could assess whether the rim is repairable.

If the rim is not repairable i will be giving Aaron at Import Monster a call, to replace these rims. Should have used Aaron in the first place!!!

Rant over :banana:

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PurpleR32 Experienced

PurpleR32

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If the rim is not repairable i will be giving Aaron at Import Monster a call, to replace these rims. Should have used Aaron in the first place!!!

Rant over :banana:

Im really sorry to hear that Al.

Aaron is the greatest man I know for pretty much anything Import Related. New or second hand, it doesnt matter. If he has the contacts you will get it....and at a great price.

Not long ago he hunted down for me a NEW OEM fuel tank for my EMO 6 from Japan......and at half the cost Mitsubishi Aust wanted. The dude is AWESOME

/mancrush

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D-G Rising Star

D-G

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I know what you mean.. when i took my car for a check on a engine fault he told me the problem, left the car with him and when i came back the next day told me it was something else and he still needed $250 even though there was no work done to the car...

Some people... sad world.

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Al Grand Master

Al

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Rang up Neway Wheels and was advised that they no longer repair cracks in alloy rims as it may re-crack and cause an accident. I had also been advised by my metal fabricator (when i asked him to weld my spacers to the rims) that welding alloy softens the material.

So looks like i'll be giving Aaron a call. Hopefully he could track down a pair of ragamasters 18x8.5-35, otherwise i'll just buy a new set and use the rears for DECA :banana:

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