Jump to content
SAU Community

Drivers Side Wont Lock With Fob And Statutory Warranty

jjjones

By jjjones,
in V Series (V35, V36, V37 & Infiniti)

 Share

Recommended Posts

jjjones Enthusiast

jjjones

Posted
Posted

Hi Guys,

I just bought my 2003 v35 coupe last weekend (Will post pics of it up soon). And have now noticed that the drivers side door 90% of the time does not lock/unlock via the remote.

I wound the drivers window down and closed the door. when i press lock/unlock on the remote, i can see the door lock on the inside move a couple of milimeters.

I've read up on this and it seems that it is a common issue with these cars.

I bought the car from a dealer and it is still under the 3-month statutory warrenty. This is the first time i've bought a car from a dealer, so i've never claimed warrenty.

I rang up my dealer and he said to take the car to an auto electrician or a mechanic and get a quote from them to fix it, and because of i have statutory warrenty, they're suppose to fax the quote off to the warrenty place (national warrenty company) to get approval...

Just wondering from you guys if this is the procedure or not, as im scared that ill get declined and have to pay for the repairs myself.

Would you guys suggest i take it to an auto electician or a mechanic.

Also, would taking it to a Nissan dealership be better?

Sorry about all the questions, im very new to all this.

Im also located in Brisbane too, so if you guys can recommend me someone to take it to that would be great.

Thanks.

VNS 24 Mentor

VNS 24

Posted
Posted (edited)

Hi Guys,

I just bought my 2003 v35 coupe last weekend (Will post pics of it up soon). And have now noticed that the drivers side door 90% of the time does not lock/unlock via the remote.

I wound the drivers window down and closed the door. when i press lock/unlock on the remote, i can see the door lock on the inside move a couple of milimeters.

I've read up on this and it seems that it is a common issue with these cars.

I bought the car from a dealer and it is still under the 3-month statutory warrenty. This is the first time i've bought a car from a dealer, so i've never claimed warrenty.

I rang up my dealer and he said to take the car to an auto electrician or a mechanic and get a quote from them to fix it, and because of i have statutory warrenty, they're suppose to fax the quote off to the warrenty place (national warrenty company) to get approval...

Just wondering from you guys if this is the procedure or not, as im scared that ill get declined and have to pay for the repairs myself.

Would you guys suggest i take it to an auto electician or a mechanic.

Also, would taking it to a Nissan dealership be better?

Sorry about all the questions, im very new to all this.

Im also located in Brisbane too, so if you guys can recommend me someone to take it to that would be great.

Thanks.

Hi mate, congrats on your purchase of your V35.

Yes, the window/door lock issues are some of the common problems on the V35, and it often happen every 2-3 years depending on the usage of the car. The procedure you mentioned of going to an auto electrician or a mechanic, getting the quote and faxing it to the warranty company sounds like a right procedure. My suggestion, in your case, is to fix it quickly before the warranty runs out.

Are you sure you only got 3 months warranty time frame? I bought mine from a dealer in Perth and I took up 3 years warranty time frame. Also, my dealer got a car service centre together with the show room so they already have auto electricians and mechanics. So when I had my window/door problems, I just went to them. They fixed it up, gave me a warranty slip with all the details in it, and I send it off to the warranty company through post.

Good luck with it. Let us know how it goes.

Edited by Victor.T
jjjones Enthusiast

jjjones

Posted
  • Author
Posted

Hi mate, congrats on your purchase of your V35.

Yes, the window/door lock issues are some of the common problems on the V35, and it often happen every 2-3 years depending on the usage of the car. The procedure you mentioned of going to an auto electrician or a mechanic, getting the quote and faxing it to the warranty company sounds like a right procedure. My suggestion, in your case, is to fix it quickly before the warranty runs out.

Are you sure you only got 3 months warranty time frame? I bought mine from a dealer in Perth and I took up 3 years warranty time frame. Also, my dealer got a car service centre together with the show room so they already have auto electricians and mechanics. So when I had my window/door problems, I just went to them. They fixed it up, gave me a warranty slip with all the details in it, and I send it off to the warranty company through post.

Good luck with it. Let us know how it goes.

Hi Victor,

Thanks for your reply. I was told by me dealer that statutory warranty covers the 3months after i purchase the car. He basicly said that if the car does not work as Nissan intended it to within the 3 months, they have to fix it at their own cost and that it was part of the law (not sure if he was blowing smoke up my ass or not). I also have 5 years extended warranty on the car aswell (with national warranty company).

Im not sure what the difference is with statutory warranty and extended warranty.

But i guess ill just ring around a few places and get quotes on how much to fix this. Quick question though, did you have to pay for the fix and then the warranty reimbursed you or did the warranty company pay for it all first.

Cheers for your help mate.

VNS 24 Mentor

VNS 24

Posted
Posted

Hi Victor,

Thanks for your reply. I was told by me dealer that statutory warranty covers the 3months after i purchase the car. He basicly said that if the car does not work as Nissan intended it to within the 3 months, they have to fix it at their own cost and that it was part of the law (not sure if he was blowing smoke up my ass or not). I also have 5 years extended warranty on the car aswell (with national warranty company).

Im not sure what the difference is with statutory warranty and extended warranty.

But i guess ill just ring around a few places and get quotes on how much to fix this. Quick question though, did you have to pay for the fix and then the warranty reimbursed you or did the warranty company pay for it all first.

Cheers for your help mate.

You are welcome, mate.

Sorry I wouldn't know the differences between statutory and extended warranty. For me, the warranty covers and pays for it (All I have to do is send through the warranty paper slip with details in it from my warranty book by post to the warranty company). Of course it only covers for mechanical and electrical problems, not drivetrain or performance part of the car. :P

Let me know if you want more information from me. Good luck again.

ironpaw Veteran

ironpaw

Posted
Posted (edited)

have a read here:

http://www.fairtradi...ed-vehicles.htm

Stat warranty is different to the 3 yr/5 yr warranty you get from car yards.

If I were you I'd take in to them and have them arranged to fix it. They shouldn't have to get approval or what ever bullshit he's feeding you. The dealership should be fixing this - not claiming from there "national warranty" crap.

If they give you any grief then call QLD Fairtrading....but ask the dealership nicely 1st after you've done your research.

See here:

http://www.fairtrading.qld.gov.au/real-story-car-warranty.htm

The dealer should be arranging this....

Edited by ironpaw
jjjones Enthusiast

jjjones

Posted
  • Author
Posted

have a read here:

http://www.fairtradi...ed-vehicles.htm

Stat warranty is different to the 3 yr/5 yr warranty you get from car yards.

If I were you I'd take in to them and have them arranged to fix it. They shouldn't have to get approval or what ever bullshit he's feeding you. The dealership should be fixing this - not claiming from there "national warranty" crap.

If they give you any grief then call QLD Fairtrading....but ask the dealership nicely 1st after you've done your research.

See here:

http://www.fairtradi...ar-warranty.htm

The dealer should be arranging this....

Cheers mate, i thought so. It seems like the dealer is trying to palm me off to the extended warranty. Ill ring them up and let them know.

Strangely enough though. I've been testing the lock/unlocking with the fob today and it has worked fine all day...

There isnt some sort of "safety" feature on these cars are there? where if i pressed lock, the car wouldnt lock unless i leave it alone for a certain period of time?

When i was testing it last night, i would lock it, check the handle straight after and it wasnt locked.

Im guessing its an intermittent problem, would rather have it replaced now then later when my stat warranty runs out.

Daleo Grand Master

Daleo

Posted
Posted (edited)

It sounds to me like they might be trying to dodge the repair, to save themselves some cash. :whistling:

Stay on them, anything within that 3 month period must be fixed at the DEALERS expense. Hopefully they'll come through for you, sometimes they try it on; to see if you know the rules. Shouldn't happen, but it's human nature to take the easy out for some...

Also remember most extended warranties will only cover to a certain dollar value on most repairs, so you may be hit with a bill at the end. Read the policy carefully before claiming, sometimes, you can be better off to have the repairs done yourself, by your own mechanic rather than pay full freight, plus "warranty policy" mark up on parts...

It can also be very hard to prove a repair is warranted on "intermitttent" faults. They may claim it never played up while they have it, but you'll have it fail as soon as you get it back.

Edited by Daleo
  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Similar Content

  • Latest Posts

    • Looney_Head
      Shoota's R33 GT-R RB30/26

      By Looney_Head · Posted

      have you rotated the car yet? if so how smooth was it?
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      And finally, I had the driver's side airbox off while adding a long drain hose under the oil can to down near the oil filter. Doesn't look good, it has definitely had an turbo oil seal leak and looks like it has been for a long time.....guess I'll have to get a pair of highflows to put on the shelf It's also worth mentioning it has a really strange clamp between the bottom of the airflow meter (which has a big barb/lip on it) and the intake pipe. I've used the magic of MSPaint to show, basically you have to clip out those 2 steel springs which unlocks the hose from the AFM. I used 2 flat screwdrivers, the spring sort of clips into the unlocked position. Reassembly you just pop them both back flat once the hose is far enough up the AFM that the spring clamp is above the barb. Weird to use but much more convenient once your'e used to it compared to trying to do up a hose clamp under the airbox like on 32 GTR
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      The other thing I started was a fire extinguisher bracket.  As with a few other cars previously (350z, Leaf), I'm going to add a bracket between the navigator seat's front bolts, then mount the extinguisher on that. Unfortunately Nissan (probably the same engineer who did the A/T fluid interwarmer) decided that the front seat brackets would be recessed and uneven so the bracket shape was a bit tricky; I ended up doing 1 part under each seat mount (the large hole is because there is a flange under the seat mount to allow for the carpet thickness)   and then a horizontal part between those 2 No final pic yet as the paint needs to dry, I'll post up once that's done  
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      OK, a few half jobs on the skyline this weekend because its booked for a test day at Wakefield Park on 27-Feb. While the Ecutek dongle and app provide display and logging of a heap of engine parameters, they annoyingly don't have access to the auto trans temp. So I grabbed an oil temp gauge from Raceworks which apparently has warning colour change and peak hold, about $95  and their 8mm hose sender adapter Now, I foolishly thought these 2 might work together, but no, the sender needs about 30mm clearance in the fitting and the adapter only had about 8mm. I've cobbled something together with an NPT T piece and blank for now but will try and work out something more permanent as I intend to use the same fitting for the data logger in the future. Under the car, Nissan's engineers decided that only one opportunity for coolant and trans fluid to mix (the radiator) was not enough, and they also added an interwarmer near the sump on the passenger side like the engine oil has: I've cut the hose between the auto trans outlet and the interwarmer inlet and inserted the sender there as that gives the best indication of temp inside the transmission.   From there it is back to the pain of running that sender wire to the cabin, I've run it up near the passenger headlight, into the battery box, across the channel at the back and into the master cylinder area where I ran out of wire length (and patience). Remainder of the job is through the grommet near the accelerator pedal that I've used previously, then across under the dash to where I will temporarily mount it on the console for track days (and remove it other times). The gauge will also need IGN, BAT and earth (I'm not going to worry about illumination as I'll unhook it between track days)  
    • joshuaho96
      BCNR33/ECR33 Door corner piece replacement

      By joshuaho96 · Posted

      This piece is obscenely discontinued. I honestly hate the frameless window design because the rubber gets stressed and the guides as well every time you open and close the door.
×
×
  • Create New...