R35 Rims Cracking!

[kymbo]

Interesting comments????

I hit nothing!

There is absolutely no damage to any other part of the rim, or even the old tyre. The dealer, after viewing the rim is of the opinion that there is no sign of abuse or impact to cause the crack!

Which is why they went to bat on the subject with Nissan HQ.

I picked up my car yesterday and the dealer informed me that Nissan is now wiling to pay one third of the bill which they did, but only because the dealer got stuck into them.

Being responsible for what you do is a bit like someone being pregnant, you either are, or you are not. So I guess Nissan worked out they are only one third pregnant on the issue.

On the subject of money, the reason most people end up in a strong financial position is because they always make sure not to waste money. The $2K plus for the rim (now less one third) is not the issue. It is the fact that, a large and indifferent mob like Nissan really don't give a rats about anybody. The middle management 'suck but' that made the decision to screw me on the rim no doubt has an ego directly opposite in size to his penis.

However, just so you know, I still believe the R35 GTR is without a doubt the greatest value for money performance car ever made! It is only the flakey warranty cover and the people who fail miserably to support it that are the problem. If they treat a GTR owners this bad, I have nothing but pity for the Tiida buyers.

Anyway, Guess what!!!!

I am going to the drive day for the new R35 down at Phillip Island next week and I am going to hunt down every Nissan HQ manager I can find and give it to them face to face. And being a current R35 owner, I am looking forward to sharing my experiences with any prospective R35 buyers willing to listen!

I'll let you know how it went

[MBS206]

I can't drive for a full tank of petrol (600KM) without finding a pothole... How does one manage 11 000KM without one pot hole?

[GTR-N1]

This argument will never get resolved in everyone's heads...

a) here on SAU Forum

b) Nissan HQ or

c) Kym unless...

there is irrefutable evidence of metal fatique in that there wheel!!!!!!!!!!!!!!!!!!!!!!!

Assuming Nissan is playing chess, you Kym would need to take the next step (with $$ in hand) to gain proof from an expert in metal fatigue and using a sample of that same wheel, that Nissan is wrong. The experiment would need to be done on a different and 'undamaged' section of the wheel. Your move 'White'.

But then...

Nissan could use the legal argument that if the cracked section had supposedly sustained a hit, what's to say, another section of that wheel has been weakened as a consequence? 'Black' moves

[fatz]

has rota started making rims for nissan

lol

[nisskid]

As i said banged up R32'S with so called your inventive modifications, which basically are just a tight ass way to refurbish stock items as your not inventing anything nor do you have the trillion dollar research and development facilities doesnt make Nissan money.

once again you never cease to amaze me how little your arguments ever have to do with the actual subject.

Also your talking to me about driving cars? Dude everyone sees my cars driven out on the road, i remember you riding a bike to shows because your car is never in running order:).

lol what? ive never ridden a bike to a show, i dont even go to many car shows, only a few AJD's and the SAU day. and my 32 was my daily/work car for years, main reason it ever came off the road at any time was because it got defected, very rarely was it off the road due to breaking down. wrong person to be talking about reliability mate, my car is known to be one of if not the most reliable drift cars in SA.

what shits me is the way you think you know everything, and basically are putting words in peoples mouth. You dont know why this rim cracked, your just trying to be a hard ass by adding your 2c worth where its not wanted.

you seem more consumed in arguing my right to have an opinion, rather than arguing my opinion itself, we're not in china mate.

The OP clearly stated he hasnt hit a pothole UNTILL he or we find out different shut your mouth, and go waste your time on using a jack to see how flexible a wheel is.

im sorry, but how the hell does nissan know that? you expect every car and wheel manufacturer to just willy nilly replace wheels when they come in damaged, just because the user says "yeh i didnt hit anything"

[Cowboy1600]

A simple Xray would surely rule in or out an impact, would it not?

I don't think a metal xray is terribly expensive.

[GTR-N1]

A simple Xray would surely rule in or out an impact, would it not?

I don't think a metal xray is terribly expensive.

Well a macro pic > X-Ray would be the cheapest option Vs Stress test using a press.

Yeah I agree.

[nisskid]

not sure what that would tell much. like i said, the impact itself probably didnt do any compressional or bending damage, just cracked from stretched metal.

[32rrr]

for metal to stretch far enough that it cracks it will leave it deformed at least a little bit to me that crack looks like manufacturing default. Get an engineers assessment done on it, aswell as the dial gauge video and kick nissan in the balls.

[Gazza1]

First time that I have posted on the Forum but after reading this post it brought back a lot of memory's.

I have owned numerous European cars over the years and find there approach to assist the customer with problems within and outside the warranty period of a much higher sympathetic level.

I had a Oz R35 for 1 year which I purchased of the same dealer on the gold coast and found them to be a good quality dealer and always helpful to the best of their ability.

I had placed a $5k depoist on the new model with Max a few months ago but pulled out when I had the same frustration with Nissan H.O over a cut and dry Warranty Problem.

Whilst I enjoyed the R35 experience I will never ever go back to Nissan again regardless of how fast a car they make.

My suggestion is write directly to the CEO of Australia.

In most situations the people that make these sort of decisions are mid line managers who believe saving their company money is the right thing to do.

CEO's generally can see the bigger picture and have a more favorable opinion.

It worked for me..but they still lost a customer for life.

Great Car..Micra Thinking.

Edited March 26, 2011 by Gazza1

[nisskid]

btw, just in case people forgot, you paid 150k for a car with 500k performance.

[Cowboy1600]

I had placed a $5k depoist on the new model with Max a few months ago but pulled out when I had the same frustration with Nissan H.O over a cut and dry Warranty Problem.

Be interesting for you to expand on this. Clearly it's not as clear cut as you make it out to be as Nissan said no.

[Gazza1]

Be interesting for you to expand on this. Clearly it's not as clear cut as you make it out to be as Nissan said no.

I went through the same thing that Kymbo is dealing with ..no no no from Nissan.

It was resolved at the end by sending written communication to Nissan HQ as I mentioned.

I suffered 5 weeks of contempt and refusal prior to the above.I was made to feel the guilty party.

This was the straw that broke the camels back.

Just prior to the above issue I had placed a deposit for the new model.

Ironically I still received a invitation to Phillip Island for the new launch

[Cowboy1600]

What was the actual issue?

[fungoolie]

btw, just in case people forgot, you paid 150k for a car with 500k performance.

Not sure what your point is though. You'd still expect "$150K treatment". I'm sure C63 and M3 owners expect better after sales service than what you'd get if you purchased a Tiida.

Edited March 27, 2011 by fungoolie

[marksuxass]

I actually work for nissan, and if they have had it at nissan head office and have had one of there engineerers inspect this and it gets knocked back, theres obviously a reason why. We have had about 2/3 new 370z wheels crack around the spokes, and these always get replaced under warranty (as its a pretty common issue). I really dont think too many people have cracked r35 wheels at all. I can raise the issue for you if you like with nissans technicle forum, and maybe even ask the engineers themselves. But believe me, if they knocked it back, they have pure cut evidence this is not a manufacturing defect!

[Cowboy1600]

I actually work for nissan, and if they have had it at nissan head office and have had one of there engineerers inspect this and it gets knocked back, theres obviously a reason why. We have had about 2/3 new 370z wheels crack around the spokes, and these always get replaced under warranty (as its a pretty common issue). I really dont think too many people have cracked r35 wheels at all. I can raise the issue for you if you like with nissans technicle forum, and maybe even ask the engineers themselves. But believe me, if they knocked it back, they have pure cut evidence this is not a manufacturing defect!

I know I'd be interested to hear what they say.

As it stands it's "ZOMG, I never hit nothin'!" bloke who drives a $150k car on tyres till they are belts and in 11,000ks of driving knows, 100%, he never hit a pothole and who apparently watched his tyre fitter for every second they were fitting his tyres vs a team of engineers who have said it's not a manufacturing defect.

While I'd be willing to bet the OP has hit something at some stage (not marks on the rim means nothing) I would still like to hear the actual reason Nissan have knocked it back. I don't think it's good enough to deny a warranty claim without providing justification and I can understand why the OP may be a little upset at that.

[kymbo]

I actually work for nissan, and if they have had it at nissan head office and have had one of there engineerers inspect this and it gets knocked back, theres obviously a reason why. We have had about 2/3 new 370z wheels crack around the spokes, and these always get replaced under warranty (as its a pretty common issue). I really dont think too many people have cracked r35 wheels at all. I can raise the issue for you if you like with nissans technicle forum, and maybe even ask the engineers themselves. But believe me, if they knocked it back, they have pure cut evidence this is not a manufacturing defect!

Hi Mark

My dealer is in QLD and only sent some pics to Melbourne HQ who based their decision on that, then knocked back the claim.

The wheel is at home in a box. When I get a chance I am dropping it in to a local engineer who can provide a proper analysis. It is simply the principle of the thing, I can not stand being ripped off!!!

I think part of the issue is that, Nissan have accepted part liability in the fact that, they paid for one third of the replacement cost instead of the whole amount.

So, what are they saying with that??????????

Bottom line is, they have never before dealt in the higher end value prestige/sports car market and it shows big time!

That is why many GTR owners will only ever be one time buyers. The attitude and customer service experiences offered by BMW, Mercedes or Audi etc, etc, by comparison to Nissan, is SO incredibly different!!!!!.

Such a shame!

[Marlin]

Everyone arguing that it must have hit a pothole needs to stand back a little and realize these cars are on run flats!

By their very nature they are different to what many folks have experienced in the past with bruised or cracked wheels.

Fact: I crewed for a 35 in a rally that did several kilometers over very rough roads on a completely flat tyre without any rim damage whatsoever.

[GTR-N1]

I actually work for nissan, and if they have had it at nissan head office and have had one of there engineerers inspect this and it gets knocked back, theres obviously a reason why. We have had about 2/3 new 370z wheels crack around the spokes, and these always get replaced under warranty (as its a pretty common issue). I really dont think too many people have cracked r35 wheels at all. I can raise the issue for you if you like with nissans technicle forum, and maybe even ask the engineers themselves. But believe me, if they knocked it back, they have pure cut evidence this is not a manufacturing defect!

If I'm reading this correctly Mark, that's a damn lot of 370Z rims!!!!

Kymbo, we'd like to have an update on your engineer's analytical diagnosis/report! Umm... perhaps after Nissan has perused it I guess.