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Contacting Nistune

DanielH

By DanielH,
in Tasmania

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DanielH Community Regular

DanielH

Posted
Posted

Hi guys,

Just trying to get a hold of someone from nistune as i paid $600 for an ECU board and tuning tools etc for my 32 2 days ago, and have sent 2 emails and heard nothing from them since, a bit worried...they list no phone numbers on the website..

Really wanted to get it here by friday so i could get the car running good enough for the SAU track day on sunday..but unless it gets sent tomorrow (express post) its not gonna happen :(

Not overly impressed with customer support at the moment, i ordered and paid for a rear housing from GCG within an hour of ordering the nistune and it is already in the post lol pinch.gif

So if anyone knows of another way to contact someone from nistune to confirm they have received my order/money that would be great.

Thanks,

Daniel.

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https://www.sau.com.au/forums/topic/367134-contacting-nistune/
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ZED X Rising Star

ZED X

Posted
Posted

Surprised you haven't gotten a response. I had mine installed in person by matt after emailing him directly.

It didn't take long to get a response, perhaps he's just tied up at the moment :(

I used to have his mobile number, however recently cleaned out my phone so ive lost it. I'm sure someone here might have it.

Hang on in tho, such a great product.

floody Experienced

floody

Posted
Posted

What the, 2 days! OMG!!!!!!!!!!!

Seriously though...I've had nothing but good experiences dealing with Matt. And 2 days isn't long, only have to be a very minor freight stuffup to make it take even double that long.

You're going to be a busy boy fitting it and tuning it by sunday!

DanielH Community Regular

DanielH

Posted
  • Author
Posted

It wasnt a freight delay, i had paid for it and not heard back, as i said they had an error with the system and did not receive my order, but all good...fixed now :) and yeah i will be but only really need to make minor adjustments from the standard tune..

DanielH Community Regular

DanielH

Posted
  • Author
Posted

Yeah it does, its the newest Innovate one, ill have to figure that out oneday. Just received the board now and have begun installation :) very happy with matts efforts once i got through to him.

  • 2 weeks later...

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