Contacting Nistune

[DanielH]

Hi guys,

Just trying to get a hold of someone from nistune as i paid $600 for an ECU board and tuning tools etc for my 32 2 days ago, and have sent 2 emails and heard nothing from them since, a bit worried...they list no phone numbers on the website..

Really wanted to get it here by friday so i could get the car running good enough for the SAU track day on sunday..but unless it gets sent tomorrow (express post) its not gonna happen

Not overly impressed with customer support at the moment, i ordered and paid for a rear housing from GCG within an hour of ordering the nistune and it is already in the post lol

So if anyone knows of another way to contact someone from nistune to confirm they have received my order/money that would be great.

Thanks,

Daniel.

[ZED X]

Surprised you haven't gotten a response. I had mine installed in person by matt after emailing him directly.

It didn't take long to get a response, perhaps he's just tied up at the moment

I used to have his mobile number, however recently cleaned out my phone so ive lost it. I'm sure someone here might have it.

Hang on in tho, such a great product.

[DanielH]

Yeah cool thanks mate, i'll just be a bit disappointed if i dont get it by the weekend.

[zoidbergmerc]

That's a real shame

My housemate had nothing but good things to say about their support and service.

Maybe he's got some brutal stuff going down right now.

[DanielH]

I've found Matts personal email and made contact, was an error in the system, so they never got my order or emails.. im glad i pursued it! hopefully it will be here on friday

[floody]

What the, 2 days! OMG!!!!!!!!!!!

Seriously though...I've had nothing but good experiences dealing with Matt. And 2 days isn't long, only have to be a very minor freight stuffup to make it take even double that long.

You're going to be a busy boy fitting it and tuning it by sunday!

[DanielH]

It wasnt a freight delay, i had paid for it and not heard back, as i said they had an error with the system and did not receive my order, but all good...fixed now and yeah i will be but only really need to make minor adjustments from the standard tune..

[zoidbergmerc]

There is going to be a dude at the track day with a wideband, if you ask nicely he might be able to help you tune it

[DanielH]

Already got one on my dash

[zoidbergmerc]

Already got one on my dash

oh Bam.

If it's got an output you can plug it into the Nistune and auto tune off that.

[DanielH]

Yeah it does, its the newest Innovate one, ill have to figure that out oneday. Just received the board now and have begun installation very happy with matts efforts once i got through to him.

[Addicted2BoostR34]

hey all so is there a webby i can go onto to contact them about my 34

[toffy]

http://www.nistune.com/ or http://www.nistune.com/equipment-products-type4.php Edited June 18, 2011 by toffy