How To Complain

[Slow4door]

I bought an a pair of r32gtst seats of member JonB off of this site, have paid for the items some time ago, spoken to him on the phone as the items had never shown up, then aranged to pickup and never happened! JonB gave me his word he was going to refund my money, now 2weeks have passed and he's made no attempt to do anything!

So what I want to know is what can I do??

I have his name as Jon B, I also have a mobile number that he responds to txt on but the phone always says it is uncontactable!

I have bank details that I will post if needed!

And he seems to have been a member for a while and others have bought from him and had no problem!

Please help

[R31Nismoid]

Well by and large - it's your own problem.

Admin cannot do much other than ban users, and add their details to the bad trader listing etc.

Forward me, via PM the following information:

1. Link to the thread on SAU

2. Any PM conversations

3. Pictures of any SMS's etc.

I'll then look into it late next week. Im too busy ATM with other complaints to sort you out in the next couple of days.

[JonB]

I believe this matter has be resolved.

[Slow4door]

Yes today it was!

[R31Nismoid]

Excellente. Glad i didnt need to get involved for a change

[animan]

Well i have been stung too by jonb now also to the tune of $ 80 for a nismo duracon knob. Now this transaction has dragged on since july i think it started. I have mostly been polite and curtious, but enough is enough. jonb you have been reported to admin i will be forwarding, pm's, name, and banking details to them over the weekend and then to police. In my eyes you have commited fraud or to get technical benefit by deception which i know is a term which stands up in court. So here's yet another chance to rectify this !!!!

lift your act up buddy !

[Triptych]

I got done $250 from the same member for C-Pillar trims that he claimed was posted via courier and the tracking number never worked and such. Said he would refund the money but it never happened. I gave up on the issue because it was to get the car ready for my wedding so it attended the wedding with screwed c-piller trims.

[R31Nismoid]

Send me a PM detailing - IN FULL - what has occurred, links to threads, user, copys of PMs etc.

Without information we can't help much - and at the end of the day if you haven't contacted your local Tribunal, not much SAU can realistically do about it other than ban the user & add them to the bad trader listing (pending review of information)