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lilcrash, was thet when they were owned by suncorp or before? Were still talking to them so not sure of teh outcome yet. The investigation has made our life hell though. That has been so much worse than the car going missing in the first place. Were teh ones being treated like criminals.

Both times I've talked to them about a claim, they just asked for details and sent me to see the appropriate repair people. They handled everything and I didn't need to talk to them a second time.

I'm with Shannon's, im 24 with a horrible driving history (2 crashes and 4 license suspensions) never had any issues with claims.

^ Did Shannons insure you before your traffic history got 'colourful' or after?

I wanted to go with Shannons but they wouldn't insure me due to traffic history (no at fault claims either!) <_<

Currently with Just Cars, will be looking to switch to Shannons when I am eligible.

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