Waiting too long for an orderd part

[Driver]

Ugh i gota type this again!

Hey all

I orderd an apexi exhaust through an american company (cant say which one on here). Anyway i orderd it back around the 13th of feb. They said it would take about 2-3 weeks. After four weeks i email them and ask whats going on they say yeah should only be another week and every second week after that i email them and get the same answer! This is REALLY starting to SHlT me!!!!!

What should i do, should i ask for my money back if they will?

I just want my damn exhaust.

Brendan

[doxximus]

how come you didnt go through an aussie company?

same thing happened with my dad, he ordered some spray guns from america and what was meant to take 2 weeks took 2 - 3 months

im guessing just wait?

[Steve]

Well, if you can source it else where, sure demand a refund, as they told you it would be 2-3 weeks.

If you can, try starting with 'remember the exhaust I ordered' then ' you said it would be 2-3 weeks?' as he explains why its longer and goes on about delays, tell him you require a refund, as you are unsatisfied with the delay and wish to source a different exhaust elsewhere.

If he protests, tell him you have recorded the conversations, that you have legal advice that they are in breach of contract and that if they dont refund the money within 5 days you will be taking action to recover your money added to which will be legal fees, as well as seeking damages for your vehicle being off the road for an extended period.

but the bottom line is, they are in the US, you are in aust, and unless you have a friend that can take action from the US, and you have money to burn, they can screw you.

[Driver]

that wat i was afraid of, me being here and them in the us

BUT!

i was trying to post on here this morning, but i can hardly ever post becuase im always getting errors of some sort.

I sent a windge email last nite i got a reply this morning saying it just came into our hands today so we are going to send it off now!! So either i spoke to soon or they just got a move on from my email. But anyway i now have a tracking number from Fedex. Im just relieved its all going ahead now, i couldnt do any of my mods really with a stock exhaust.

[EnricoPalazzo]

The real question is why get an exhaust from america not japan???

good luck with ur problem. If they sent the package my land, it will take up to 80 days.

[Driver]

because at the time i orderd it no1 seemd to ship it to australia or they just wanted to much for shipping. And this place workd out to be a good price.

They sent it express so its comming this time next week