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Yes, this is why I end up being 'vocal' with executives. "I want it" can't be "Just because we should have it" you need reasons. It has way too big knock on effects to simply want something "Just because" at that level in orgs with 10,000+ employees. Currently, message labelling. Sounds great. Except there is no governance on how to actually HANDLE message labels, so I may as well implement the labels as "Pink Flamingo" or "Conrod" or "Massive Dildo" and force people to choose one for every message, with no framework underpinning any of it. It has no value and can actually have detrimental value if all it does is serve to annoy people into clicking something random, or just using the default for everything, especially if there's no repercussions for getting it wrong, no monitoring for people doing it right, and no guidance on what needs to be what label. "But we need message labels!" f**k sake. -
It's worse than that. They cannot even picture the full scope of what it is that they are pitching or wanting. They see the core idea and cannot conceive of any of the side effects, compromises, losses of existing functionality that needs to be replaced somehow, etc etc, that come with doing these things. So how can they do a cost/benefit when they don't even know what the full set of changes actually looks like? -
I mean something people seem to be WOEFUL at is doing a proper cost/benefit analysis. Going cloud is great, if it saves you time and money. Does it? I have found a LOT of managers just want 'the new thing' with SUB-zero understanding of what it is and how it functions and why they need it. I spend a lot of time on that point nowadays too.
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I'm an engineer. I am not supposed to do IT. I have been doing my company's IT for 25 years, because initially there was no one else capable and since because I don't trust anyone. Back in the day, we used to run a Linux server with just sendmail level mail handling. Everything was POP and SMTP. Then, someone demanded calendaring and the like, so I implemented Scalix (an OS Exchange clone) - from scratch. Migrated all the numpties over, administered that system for years. Then Scalix started to decline. So I spun up a full Zimbra system. Same same as Scalix, but different (ie, not even a fork). Ran that for a while in parallel with Scalix as I tried to migrate old users over. Both of these were on prem, with local backup in the case of Zimbra. (No backup at all on the Scalix server! Gasp!) At some point, I spat the dummy, after years of this, and capitulated and bought O365 for the whole company and migrated everyone off the on prem stuff and shuffled them off to the cloud. It has been easier and shitter ever since, seeing as MS cannot leave anything alone for more than 3 minutes and have to keep changing everything and making it "better' (I read that as "harder"!). It's like their entire crew are ADHD squirrels on meth. Meanwhile, all our data has been kept on prem on file servers with decent backup. Now the higher ups are demanding that we migrate all the data to the cloud. I am shuddering at the idea that it will all be held to ransom on some shit AWS or, even worse, Azure/Sharepoint system where you're at the mercies of the above posted price hikes, commercial disputes, company collapses/takeovers/DOS attacks/etc etc. I hate it. But... if it can get me free of the bloody IT shit so I can finally concentrate on real engineering work for the first time in 25 years, then.... good?
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This is so interesting, because I manage a Hybrid Onprem/Exchange Online environment/M365 Tenancy. I find 365 MUCH more intuitive than our On-Prem systems running Exch2019 for example. If my email servers could f**kin tell me in plain text WHY they are unhealthy it would have made my week so much fkin better. I am reading SAU instead of re-reading the event logs right now. Not to mention the less technical overhead of managing servers which more or less run an app. Then again, once you are entirely in a cloud, any cloud... it's very easy for Microsoft or whoever to just up the price x% and you just have to wear it. I suppose right now we have the worst of both worlds by having a hybrid setup. If you look at Powershell versus something like Logic Apps, you can see it's by far a better setup, because purely on intuition it's much simpler for many people, who simply want to say "When X, Do Y, Tell Z" for 99% of their stuff. Yes, it's less powerful at it's core, but do you need it? If you can articulate what you want to have happen in human-readable language it's a big step forward than attempting to translate that into on-premise/powershell code. I will echo Mr No Crust - Working in IT where the core business does something valuable to humanity is the way to do it. And honestly you can see it. I've worked in various firms over the years, in various countries. When you see the people work there for ~2-3 years, you can see why. When they're all there 10-20 years, you can also see why. Especially if the people working there 10-20 years on lower than average pay. This stuff is valuable in any work environment tbh, and you should be mindful to take 'advantage' or at least appreciate the good/acknowledge the bad sides of either type of environment lest you go insane in both of them.
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