Mongoose Vt404 And Telstra Network - No More 2g

[djvoodoo]

Hi SAU'ers.

So not to give away my car security.... But i'm using the Mongoose VT404.

I recently got a letter from Telstra (my mobile provider) who advised the service would no longer work as of 1st December due to 2G being cut off from the grid....

Telstra were able to determine that my service is using the 2G network on this device (m2m - machine to machine).

Anyone on SAU using this tracker and does anyone know if the VT404 is in fact, a 2G device only???

Mongoose specifies the Mhz band, but not whether it covers the 850Mhz 3G spectrum.

I sent an email to Mongoose today, hope I get a response from them as I dare say a few angry customers might start calling them if this is the case.

[LoweredToaster]

I'm also using a vt404 on Telstra and I'm having the same issue. It hasn't worked since the 2g shut down, and I'm rather peeved off. In the manual it says it works on 850mhz, which is still operating... I hope mongoose are planning on doing something about this, because that tracker sure as hell wasn't cheap. 

[niZmO_Man]

You'd have to get a new unit, as the '2G' radio is different to a '3G/4G'.