Jump to content
SAU Community

Recommended Posts

Not sure if this is in the right section, mod please move if needed

Okay guys, time for a name and shame:

Sports Auto Group, 7-9 Parramatta Rd, Concord NSW 2137

Bought a car from this place not long ago, I was promised a spare key, log books, detail and a few more things. Nothing was in done when I picked up the car, I was told that they would do it for me, still waiting. Gave up on them to do most of it so I've done a lot of it myself. Came in for a warranty fix and they put cheap parts, cheap brakes (the brake dust is horrible and the brakes are spongy) , after market suspension parts.

Some of the simple things I asked for and never gone done are:

- Spare key (now I have to spend $400 out of pocket)
- Log book (still waiting on that one)
- Bonnet stand clip to be replaced (it was broken)
- Hand brake adjustment (wouldn't work at 8 clicks on a slight slope)
- Sticker on the back window to be removed (previous dealership sticker)
- Garmin dash pad to be removed (took almost two months for them to get it done)
- Detail, wash and touch up paint (car was filthy!)
- New windscreen wipers (still don't have them)
- Reverse camera to be installed (took 3 weeks, did't get the car till then)(I paid for the camera and install)
- New battery to be installed (it was dead, they used some cheap brand!)

They never answer they phone or call back, you'll call asking for the manager, be put on hold for over an hour (yes I've sat there for over an hour waiting) then he'll either pick up and say I'm busy call back later or just wont pick up so you'll have to call again, they won't give you his mobile number either, I've tried and they wont.

They're rude, I was told off by the manager and sworn at multiple times. I've been told to not call them even though I'm a paying customer. They where all happy and smiles when I was looking for the car, then once I bought it they didn't want to talk to me.

The manager Nick is horrible. Swears at customers, smokes in the showroom, doesn't answer his emails or phone calls. I dealt with a man named Luca which I bought the car from at the dealership and a week after he got "let go" I was waiting 3 weeks plus for them to speak to him because the manager didn't know anything about the car, you'd expect them to sort everything out before they get rid of someone.

All in all, hopeless, useless and just sneaky. Looking for quick money. Their "pre delivery check" was done by "one of the boys in the back" which don't even have their mechanical licence!

The car was given to me dirty with bird droppings, rubbish in the car, and dust everywhere. They gave me the car with a quarter tank of fuel and on the way out gave one of the employees $20 to fill it up.

I'm sure if I keep looking the car is going to have more than that wrong. It's not about the money, it's the principle of the matter.. I paid for a car to the spec which I asked for, in the end I received a sub-par product from unprofessional people.

Right now I'm still in the process of getting the log book, from where it stands now they've told me they have the log book but it's not filled out squint emoticonwhy the hell would I want a log book that's empty? They're taking it to Nissan to get it filled out again, which no doubt will take another 3 months.

Please let everyone know, DO NOT GO THERE. From what I can see on the reviews now it's always been like this. They are also looking to change their business name to "AUTOLINE SYDNEY" I'd recommend staying away from them.

Bottom line, the car itself has no problems, everything has been mended either by the dealer. a mechanic or myself. I'm finally getting a sense of joy out of the car even though the initial few months have been annoying as hell.

  • Like 1
Link to comment
https://www.sau.com.au/forums/topic/463152-name-and-shame-sports-auto-group/
Share on other sites

Don't worry they're currently being investigated for fraud due to winding back odometers and is more then likely the reason you don't have a log book.

Most of what you have said is very common knowledge within the import community and would be easily have been shown in a search

  • Like 2

Consider yourself lucky that at least the car seems to have turned out to be decent and giving you some joy. I guess there has been a lesson in all of this for you and you didn't get severely burnt in the learning process. Unfortunately most used car dealers are pretty dodgy, more so in the import world. In future when buying a used car buy on condition only and not on what some unscrupulous low life punk salesman is bull shitting you with. Best of luck and hope the car serves you well.

What car is it by the way?

port3s I've just bumped up the thread on...

SAU > Importing Cars > If You're Happy With Your Import...

Anyway SAU is a massive resource of great info.

I hope your car remains trouble free.

  • 1 month later...

Crap story, lucky it wasn't worse, I dislike dealerships at the best of times - all dodgy from my experience....

But why would you even pay for / accept delivery of a vehicle in such condition? if you're not happy with what you're given, don't take it.

But why would you even pay for / accept delivery of a vehicle in such condition? if you're not happy with what you're given, don't take it.

Some people get over-excited and tend to not think when they finally get something they've been waiting/paid for. Only when you take it home do you start to see the flaws.

Lesson learnt for OP it seems.

Edward "Don't Sue Me" Lee.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Similar Content

  • Latest Posts

    • The German place in Cabramatta was rock solid, fresh pretzel cooked to order back then. Then it went all quiet, after all the poker machines were removed, then I believe it closed for good. I did drive past the other week and noticed outdoor lighting a big screen, but no idea what is there now.  
    • Yeah I suspect even if you hold airmass per cycle/cylinder constant if you get too far away from stock you're still going to have problems running the factory tune within the bounds of the factory load scale. Cams, different displacement/rod ratio, etc. I'm just lucky that the GTIII-SS with wastegate boost + CA compliance cats is pretty much equivalent to stock turbos. When I have actual space I can finally get it tuned and modify the fuel system for flex fuel to 100% handle any detonation concerns when cranking the boost to whatever those dinky turbos can put out.
    • I would say no, why, because my daughter, who also lives in Goulburn, hasn't recommended us going there Pity, as we miss all the German joints around in Sydney, actually, the restaurants are the only thing I really miss about Sydney, and a special mention to Ishibanboshi at Bondi Junction, their Kara-age Don is heart cloggingly deliciousness (always added a special boiled egg...or 2) 😋 
    • Does that German restaurant still exist in the old place out the NW end of Goulburn? When I say "out the NW end of"...I am really being vague. It was 1997 when I was last there, and the only point of reference I can recall is that it was on the opposite side of the main drag from the big merino. And when I say "opposite side of the main drag", I don't mean "on the main drag". It was either a couple of streets back from there, or might have even been out in the sticks a bit further. Was an old farm building or mill or somesuch. And when I say "the big merino" I might actually be thinking of a completely different part of town, because I just looked on maps and the big bugger is not where I remembered him to be! The food was good, consisting largely of various German mystery-meat sausage/loaf things and kartofflen.
    • So while the second sentence is completely correct and the whole point of the conversation, the first sentence bears consideration. If this bloke is just hoping to throw big turbos on and drive it around, because there are no helpful facilities at all in his tropical paradise** then he likely has zero chance of even knowing what the TP is on the last column in the stock maps, let alone know whether the ECU is operating anywhere near it or past it. So the point is very very moot. And, per what I said before, at stock boost on those turbos, you may well be off the end of the map. **I'm just back from Vanuatu, so I know exactly what small Pacific nations can be like wrt paradise without requisite facilities. But it's not even that simple. I put a high flow on my car and had to drive it around without a proper tune because of the lack of opportunity*** to put the bigger AFM and injectors into it to allow it to be tuned. I had to turn the boost down to less than I had before, and back off the boost controller's ramp, because it was exploring parts of the map that it didn't drive in before, and really couldn't access for tuning on the dyno either, and so was pinging. It was still well within the last column, because when I first**** set up the Nistune on the Neo I rescaled all axes of the maps to give some more space to explore. ***Family dyno was broken ****This was 13 years ago, and the TIM thing wasn't a thing then and so TP would definitely grow when pushing past the stock tune's limits.
×
×
  • Create New...