Jump to content
SAU Community

Car transportation

nagari

By nagari,
in General Automotive Discussion

 Share

Recommended Posts

nagari Apprentice

nagari

Posted
Posted
Car transportation

I recently arranged Ceva Logistics to transport a GTR 32 from Adelaide, to my home in Melbourne.

The car was delivered to the Adelaide depot by the owner, and then sent to the Melbourne depot where it remained for 5 days, before delivery by flat tray, to my home address.

Fortunately, the owner sent me a photo of the odometer reading, taken when he dropped the car off at the Adelaide depot ,and I was surprised to see that 18.8 KLM. had been added to the mileage when it arrived at my home.

Despite repeated requests to the Ceva depot manager ,and the Ceva State manager, for an explanation  as to the increased  mileage, I have been completely ignored.

I can only assume that my car was taken for an unauthorised drive ,(thrash), whilst in their possession.

I am posting this as a warning for others, that may be considering using Ceva for car transport in the future.

In hindsight, I should have read the Ceva reviews before using this firm.

 

 

 

  • Like 2
Link to comment
https://www.sau.com.au/forums/topic/468424-car-transportation/
Share on other sites
breaker1845 Community Regular

breaker1845

Posted
Posted

There should be paperwork which shows the mileage of your car being received and dropped off by Ceva. Plus photos from your side at the depot as added support.

Respectively the car should only be travelling a short distance to be stored in the depot before being transported by truck. Obviously someone has misused the car which is not acceptable.

If Ceva don't respond to your complaint I would be taking it further to an Ombudsman or exposure elsewhere of their wrong doings so more people aware.

Sorry to hear it has happened to you. I've used Ceva before and didn't have a negative experience.

Keep us updated with how you go if you decide to proceed further with your complaint.

  • Like 1
spudtatoe Community Regular

spudtatoe

Posted
Posted

I'd definitely be annoyed if the kms went up. But are you sure that the photo was taken from where it was dropped off rather than the seller taking a photo then going for a drive?

But that is definitely not on and is not appropriate. I would take it further to the authorities if you can and get something done about it, while it is only 18kms it should not have gone up regardless (besides the small amount of distance for it to move around the yard etc)

Because

  • Like 1
Steve85 Mentor

Steve85

Posted
Posted

I used Ceva for the transport of my car between Perth and Melbourne. It had approx 2kms added to it. I used the premium service so it was all documented. I had no problems with them, although a friend who works in the transport industry did warn me of their reputation.

  • Like 1
BOOSTITIS Contributor

BOOSTITIS

Posted
Posted

Yeh DOH!

Of course the photo was taken when i dropped off the car.

Obviously a great insight to your mindset as to what you would have done when selling a car!

The car was dropped off at the front office, i took immediate photo & then did paperwork which clearly states KMS, car only had to be driven round the back.

When you sell car & receive payment., i consider the car not mine anymore.

 

  • Like 1
Steve85 Mentor

Steve85

Posted
Posted

^^ I don't think OP was having a go at you as the seller. I think it more towards letting people know so they are careful in the future.



Re-reading this, i see your point.
Also love your username. :)
spudtatoe Community Regular

spudtatoe

Posted
Posted
Hey Steve allgood mate, i was referring to Nathan aka SPUDATOE not Ross Nagari.
Ross is a great honest bloke.
Cheers
Mark

Not having a go at you mate, but in all honestly I could see it happening, although unlikely you I wouldn't rule it out. And in this day you really can't trust people, obviously you sent legit photos so you are out of the equation.

OP should really take it further to the authorities as the shipping company clearly doesn't give two craps about it.

Also it's spudtatoe.
nagari Apprentice

nagari

Posted
  • Author
Posted

Just to add a bit more information.

When I first contacted the Melbourne depot manager, he confirmed that the mileage,  was the same as in the photo, when it left the  Adelaide depot.

When I then questioned him about the added mileage from his depot to my home address, he said he would look into it and get back to me.

I am still waiting to hear from him !

When I e-mailed the Ceva State manager outlining my concerns ,I suggested that possible security footage from the Melbourne depot might be of interest, especially as the car was in the Melbourne depot from Friday ,until delivered the following Wednesday.

I find the total lack of response disappointing,not even acknowledgement of receiving my e-mails.

I had used Ceva transport previously, without any issues.

NOTE---CEVA reviews make interesting reading.

 

  • Like 1
BOOSTITIS Contributor

BOOSTITIS

Posted
Posted

Hey SPUDTATOE no problems & apologies for spelling your name wrong, just got back from visiting the NZ North Island, what a great part of the world with such wondefull people.

Now back on topic, this is a concern & the lack of response from Ceva is not acceptable.

Hey Ross i hope you left some feedback/review somewhere stating exactly what has happened

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Similar Content

  • Latest Posts

    • carnoobb
      V35 Overheat + Coolant Boil & Overflow + Engine not Starting

      By carnoobb · Posted

      Hey all, my 2004 Nissan Skyline 350GT overheated the other day with coolant boiling and leaking out of the coolant reservoir when I was parking. So today, I started it up again just to see if it was a thermostat/head gasket issue. After about 20 mins of running, temps were normal again, no coolant was leaking out and the upper reservoir hose was warm but my engine suddenly cut off. I checked the oil dipstick and cap when it was running and there was no white foamy residue and the exhaust did not have white smoke. I tried starting up the car again but it would only crank, similar to when I had a camshaft sensor issue just that now there’s no check engine light on the dash. Any ideas? Unfortunately I don’t have an OBD2 that can read the Nissan's programme.
    • Papichulo96
      Rb head oil drain dimensions

      By Papichulo96 · Posted

      Bump on this to not make another post, had a ‘head drain’ leak on me and have the engine out as we speak. Planning on just putting a new freeze plug back in , plug the tapped holes and just be done with that headache.    Now I still want to relieve pressure to allow oil to pass down the blocks returns easier. I’ve seen catch cans with multiple vents help folks with this issue on this forum.  I’m wanting to make my own. I have some pictures here of my setup if anyone can help how I should plumb and design the catch can I would deeply appreciate it !   rb25 Oil upgrades: 1.0mm restrictor n1 pump/billet gears extended crank collar  extended sump with trap doors/w welded fitting    
    • GTSBoy
      Need AC Compressor for R32

      By GTSBoy · Posted

      The Frenchy's kit is the way to go forward. A modern compressor that weighs about 1/2 as much, is at least twice as efficient, and will do a good job on R134a. And of course the kit has everything else you need to connect it up and have it work properly.
    • Zabuza
      Need AC Compressor for R32

      By Zabuza · Posted

      Hey all , I am in the process of having the AC system in my r32 GTST converted from r12 to r134a and I’m being told my compressor has gone bad and I will need a new one. I was wondering if anybody has any suggestions for what is the best route to go aside from dropping $1500 on a new oem one? I did see that Frenchy’s performance garage offers a kit to mount a Toyota compressor, has anybody actually used this kit on their car? Or is there anywhere I could purchase just a clutch? Any help is appreciated.
    • GTSBoy
      Help Understand GTT Boost Setup

      By GTSBoy · Posted

      Well, your RB20 ECU loom won't have wires for the boost solenoid, that boost sensor, and possibly one or two other things. There could be differences in seemingly random things like the charcoal canister purge solenoid, because the 25DET has to handle boost in the vacuum system and the 20DE does not. I don't know - I haven't looked. It is very likely that all the most important things are same-same, being the main sensors like AFM, CAS, etc, and the injectors and ignition. Not that you'll need the AFM for the Haltech anyway. I would suggest that you would seriously want to sit down with the pinouts for both ECUs and just go through them and highlight green what is the same, orange what is different/missing, and make a plan from there. It's not going to be difficult. It will either be the same or need to be fixed.
×
×
  • Create New...