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Has anyone had issues with Proflow?

Daverb26
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Daverb26 Apprentice

Daverb26

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Just wondering if anyone has had issues with Proflow parts or Proflow themselves. So i bought a new Proflow fuel rail, to find the inside edges where burred and had metal shavings on the inside. After non stop ringing and emails for a month, today i finally received an email. Saying to just clean it up with a flat blade screwdriver!!!! Really isn't this why we dont buy cheap Chinese stuff. Anyway Im not bagging Proflow at all, I just wanted to know if this was just a case of 1 in a million. Thanks for reading, please leave a response if you have dealt with Proflow whether its bad or good

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vetter2769 Proficient

vetter2769

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Don't think that's acceptable man seems pretty poor on there behalf, I've used them a couple of times and it's kinda hit and miss, sometimes the guys can't help you at all so you've just gotta know exactly what you need.

went in there one time had a guy spending ages trying to find the right fitting for me, said we needed to use some adapter and all up was going to be like $80 for a right hand bend fitting from like dash 5 to dash 6 the other side, I went to a place called "Enzed" and they had exactly what I needed for $10... and it had a psi rating too (Enzed is a hydraulic hose fitting specialist) I usually go there first before Proflow now.

Missileman Veteran

Missileman

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Quality control issues and customer service issues, you can only really notify the company directors, if they are intending to operate their business successfully they will follow-up on your complaint, they need to be informed before they can do anything.  A company search and a couple of registered letters with photographs, will put the ball in their court.

...otherwise take your problem to youtube, and social media like Ravi suggested.   

Daverb26 Apprentice

Daverb26

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Well finally I got my fuel rail replaced from Proflow. Guess what this rail is as bad as the first one. Cant believe it. When I spoke to the person from Proflow on the phone, who was organising the replacement rail, he said he checked the new fuel rail. He said in these words. The new fuel rail isn't perfect but it sounds better than the one I have. Was i speaking to the guy from the scratch and dent section of Proflow

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