Unique AutoSport..good guys :)

[benl1981]

Took a car for a pre purchase inspection to these guys. They are professional and certainly know their stuff.

John was very helpful along with the rest of the staff.

Would definately trust them and recommend them!! They seem fair on prices also..

[Aya]

Yes, they are very good. But their workshop is too far away. Casthill.............

[Blitz]

Ben: was that the silver 4 door skyline?

[wilch]

I second that! Unique Autosport's are great. They managed to quickly diagnose a timing problem when I put my car up on their dyno after I installed an FMIC. They fixed it, and boom lots more power.

John was great too, he came out to have a squiz and a chat. Provided great helpful hints and tips.

They aren't too far away! Castle Hill, it's like 10-15mins from my place , or about 20 or so from the Windsor road M2 exit if you're coming from far away.

wil...

[Abo Bob]

I think all workshops must have their good days and bad days.

Good luck to all.

[V8skylineMAN]

I disagree abo bob.....UAS are always professional and very friendly guys....I know, i did some work for them...never had a better workplace in my life...Keep up the good work guys!

[RRR]

If they are such great guys then why am I still waiting on my credit card to be refunded on an order that they stuffed up over three months ago.

To cut a long story short, I puchased a product but they sent me the wrong one (wasn't for my model). They told me to send it back because they would order the right one. After a month of hearing nothing I contacted them and they said you can no longer get them (which I found out is BS after doing my own invesitgations). They agreed to refund me a month ago but I am still waiting......no money and no response to my emails.

Maybe they are good if you own a skyline and you go there in person, but I could NEVER recommend buying something from them via mail order.

[B-Man]

RRR - I think you are feeling the pain of what I call - "Miscommunication when buying car parts remotely"

Unfortunately it happens.

What I do know is that UAS would not try to deliberately rip you off.

I have delt with John and his team for quite a while know and they are all good , honest, import enthusiasts.

What tends to happen is that because they are good at what they do, they are busy. When you get busy other stuff happens that distracts them.

My suggestion to you would be to ring them up and explain the situation - I'm sure you will work it out if you communicate with them and they communicate with you.

Cheers,

[RRR]

According to my last phone conversation the money was going to be refunded. That has not happened. I must have gone back and forth with these guys at least 6-7 times. There is no communication problem, it is just a simple fact that I am just a small customer so they couldn't be bothered giving me proper service.

Being too busy to deal with your customers just doesn't cut it with me I am affraid. If you are too busy then hire more staff.

Anyway, enough said. They have one more week before I will be taking further action.

[Boosted Zed]

I would like to know about this one as I certainly know what you are talking about. I can assure you we do not hide, in fact the opposite often happens where customers sometimes take advantage of us. Please call me or email me your phone number so I can sort it out. My staff are very good but also handle many orders and this may have slipped through the cracks. Who did you speak to by the way? What was the product and do you still have it or?

Actually I PM you my mobile number.

[B-Man]

I think John mean't that he DIDN'T know what you are talking about.....

Anyway - I bet you get it all sorted

Cheers !

[T0nyGTSt]

Fark man...

If the principal of a company is willing to talk to you on his mobile, that means that the buck stops there and a problem is being sorted.

UAS is one of the good guys in Syd. and they deserve their reputation.

T.

[benl1981]

Was quite an experience seeing their workshop, the cars they get in there and the knowledge they have...

[Unique$1.80]

Sorry RRR, my bad, paperwork was filed away in a "safe" place!

Has been refunded today.

For these sort of issues it is best to email [email protected], as the sales account gets zillions of emails every day, and can get lost in the wash.

Tim

Unique Autosports.

[nmcmahon83]

glad to know these guys are reliable (all bar one little slip up) because my gf lives in Castle Hill, so i can get stuff done to it there, and she can drive me around

[Abo Bob]

Just get a quote in writing and if they say:

"there's only three of us here, don't worry about it";

INSIST.

I think you're unlikley to have a problem if you have an R33 and follow my advice.

[Boosted Zed]

Also RRR I can understand your frustraion. Tim has explained bad boy and all sorted.

Even though it was only a gear knob it still should not happen but these days very rare for us and we handle $5 to $6k of tackle and service each day. With this volume and lots of gear knobs etc and orders and it is a masterpeice of co ordination but sometimes the wheels fall off. Our supplier told us could not get this gear knob so maybe it was not right info. Tim is very good but not perfect I certainly am not and this is why I have Tim and Shane. Also need to clarify it was not three months but a bit over 2 months and not so many emails I think two or three and none to me. If you or anyone if you or anyone ever has a prob and not getting sorted ASK for ME. If a company does not do the right thing and not resolved then yes tell others. Especially if the boss says jam it or ignores.

[B-Man]

My R33 is going in to UAS for a tune with HKS2835 turbo this Friday.

UAS now have the FC logit software for RB25DET Power FCs so I am very keen to see how that goes.

Cheers,

[GTR032]

My R33 is going in to UAS for a tune with HKS2835 turbo this Friday.

 

UAS now have the FC logit software for RB25DET Power FCs so I am very keen to see how that goes.

 

Cheers,

The FC software goes very well when used on mine last week :wassup:

[someonestolecc]

Great. I'll be down on saturday to get me about all oils/fluids you can put in a car and a clutch slave cylinder.