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I'm starting to agree with you Matt in the luck of the draw idea, as most people dont seem to have had too bad an expreience if any. My last import was fine, but it had far less on it than the current one.

Has anyone claimed on any insurance when things have gone missing? Surely the shipping company's liability ends once the car is recieved at the docks... then how are you covered?

blacky

With Kiwi the cover ends with the first of the following:

Marine Insurance cover terminates in the following circumstances (Whichever occurs first):

30 days after discharge from the vessel

Delivery to the importers premises, or premises described in the Bill of Lading

Delivery to other commercial premises instructed by the insured

When the vehicle is driven under its own power - except when incidental to the loading & unloading.

http://www.kiwicar.com/kips.htm

It's not the liability of the shipping company thats involved, in Kiwi's case the insurance is provided by QBE and they've arranged it so it's covered right up until delivery to you - Wich is pretty good ! all for free as well (although I guess it's in their fee's really somewhere).

I'm making a claim on a bit of damage to the bumper on mine, I'll let you know how that goes and if I speak to them I'll enquire about what's covered in the car, just out of interest...

Matt.

nothing went missing , things get stolen in japan or the owner pulls the crap out.

aussies dont take anything here...

this is crap aussie warfies steal the stuff ..i `ve watched them stealing gtr BADGES of cars..my car in fact ..there like farkin bower birds.. steal anything shiny

mate had r34 driven to gate on jump charger ...because alt was fuc ked due to idiots not knowing + from - and oil cap was missing ..had been missing for no longer than 2 minutes ..going by the oil spurts in engine bay. WTF i said why would they steal an oil cap..answer...it was a nismo oil cap...very shiny

they are career theives

I had an r33 slammed into a pole, KIPS insurance wasnt worth the paper it was written on. Sometimes things go well, sometimes they go to the shit. I guess it is the old story, the more you import the bigger the chance of something going wrong, because it is bound to sometime.

I'm with Jake32, the damage is done on our docks. The only way to get your goodies here is to have them send via EMS to your customs broker. If your car has a pod - leave it on, but dont expect it to be there when your car is delivered.

Ken

Jake - can you PM me regarding the 260 comp. Cheers m8.

lol, bower birds.

An absolute shame that they thieve from other people, but i suppose its exactly the same story as it is away from the docks - if something is around that someone wants, they'll take it regardless.

They must think theyre above the law or something. Security at our docks (Fremantle) has tightened up for those trying to get in, yet those on the inside seem to be able to get away with anything - hooning, handbraking cars, thieving peoples property?I mean ****, have some restraint.

The fact that no one really follows up on it probably has something to do with their disregard for the law.

blacky

  • 2 weeks later...
Is there still a risk of stolen bits and/or wharfies booting your car around the docks if you go for a sealed container shipping?

B  :kick:

good question is it worth the extra cost to put it into a container {r33 gt-r }soon fingers crossed

hey,

imported an r32 recently, bits worth stealing: boost guage, turbo timer, lcd stereo screen.. and more difficulty, gtr front spoiler, side skirts, and rear spoiler.

everything came intact, the turbo timer was hanging as if someone tried to pull it off but could be bothered pulling it right out properly. at first the boost guage was missing and i was so 'damn those warfies!!' while shaking my fist, but after having to pull the dash out to fix some probs, it was found tucked in the driver side kick panel! noone had mentioned it would be hidden.. and what a place to hide it.. they even fooled me!

the car was on teh warf for awhile too, arrived 22nd of dec, couldnt get it til 5th of jan (so nearly 2wks?) because of all the christmas and new years holidays and stuff..

s.

If these wharfies are blatently stealing and thrashing cars, why hasn't something been done about it legally? Some action should be taken..

The problem is proving who stole what and when. Since most cars are brought in on RoRo's, the are never sitting in a sealed environment. How do you prove that the bits and pieces weren't stolen on the Japanese docks, or on the RoRo? Unless you have photographic evidence -- which, given that most ports are sealed areas is rather difficult -- nobody will care about your compliants.

LW

Hey,

My R32 GTR just arrived over the X-mas/new year period and some stuff went missing somewhere along the way. The vehicle was shipped with NYK to brisbane. I had the stereo removed and most of the guages mailed to me. The things that weren't removed from the car and went missing are:

Apexi boost gauge

Apexi S-AFCII

Apexi Power FC hand controller unit

My advice to all peolple importing a car is to remove all aftermarket stuff before it gets shipped.

Chunners

well I picked up my car yesterday and the only two bad bits were that the lower lip was damaged a little bit and they stole my gear knob. they must really like hard, black knobs...

On the plus side they left alone my:

stereo;

boost gauge;

ultra speed meter;

turbo timer;

profec B-spec II;

personal steering wheel;

roll cage in pieces in the boot.

so on balance it wasn't too bad. :mad:

The problem is proving who stole what and when.  Since most cars are brought in on RoRo's, the are never sitting in a sealed environment.  How do you prove that the bits and pieces weren't stolen on the Japanese docks, or on the RoRo?  Unless you have photographic evidence -- which, given that most ports are sealed areas is rather difficult -- nobody will care about your compliants.

LW

Exactly. It looks like the insurance company won't be accepting my claim, so I am going to be up for some serious costs to get the car running and back to it's pre-shipping condition. I was planning on changing a few things anyway, but that ws later down the track.

I recall when I picked the car up from bond storage: the towie was already there and the car was open - they had the bonnet open with their heads in the engine bay. This was without anyone having shown the office the invoices and release paperwork from Kiwi! I asked the guys there if anyone had touched anything when I realised alot of stuff was missing and saw the damage. As I expected, I was given, "Nahh mate, no one has gone near it."

Pfft.

...went missing are:

Apexi boost gauge

Apexi S-AFCII

Apexi Power FC hand controller unit

Chunners

Things being stolen sucks, but I can't for the life of me see why you'd need a SAFC AND a power FC??? you are better off without that SAFC. shame about your gauge and HC though.

Amazingly, I managed to get a complete set of 18" Rays Volk TE37s through in the back of someone elses car :D The buggers even went through Brisbane where they were stuck for over a week, then road freighted (in the car) to Sydney. Better hit lotto up for a ticket tomorrow. :Party:

NXTIME: That sucks. Kiwi's insurance policy is a joke (unless you explicitly take out additional insurance)

Richard: Time to change the username dude. Dunno what they do with all the knobs: perhaps use them as dildos ;)

LW.

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