Optus Call Time Differences?

[Phil Megroin]

Hi,

Did anyone else have this problem at all? Just got my phone bill back for April.. and apparently i made two calls which both originated AFTER 12 oclock, which would be after "yes" time. And i got charged for them. This has NEVER happened before and i am about 95 - 99% sure i didnt make them after 12:00 midnight..

Same thing happened to my girlfriend as well.. shes also on optus.

Just wondering if anyone else had this problem..?

[Tosh]

I'm on a $79 cap... I rarely check

[hanyou]

sif optus haha go vodafone! i work there thats why hahah..

[AssM@N]

my fone msgs me when i get a missed call that i cannot receive (ie: fone turned off, or while im on the fone)

AFAIK, the optus time is late (the msg displays when the missed call is)...... well around 5mins late anyway, so now i have to wait for yes time:P

[[[d a n n y]]]

optus is shit

get no free time 8-12 is it?

voda fone is like 8-7 the next day

[FriniK]

all telcos are shit...i used to do the marketing for one of them....

when signing contracts dont forget to look at the flagfall....bastards rip everybody off...

[fresh]

luv the $79 cap, my $300 of calls last month only cost $79, excellent.....

[boj01]

A friend of mine got stung by Vodafone on the capped plan. Changed from a regular plan to $79 capped half way through the month and was told that the cap would come into effect straight away. At the end of the month, after ringing everyone including Uncle Boris who molested him, he received a $690 bill.

Rang them up, they said it was their fault because it wasn't entered into the system properly, but wouldn't accept resonsibility. He ended up footing the bill.

[Haysey]

still lovin my optus $77 cap with $500 of calls... still havent cracked it

[S13Deviat]

This time whoha with Yes Time is not an uncommon event. Simple reason is that most users check the time on their handsets or home clocks......99% of the time they are off. Statistically clocks around the home are faster than 'real time' or EST. We get numerous complaints about people getting charged the standard rate because they 'swear' they called after 8pm.......Yes im sure they did....but not as per EST. If you make a call @ 7:59:59pm, your entire call will be billed as per normal. As i have adivsed time and time again...just wait that extra 5-10 minutes to be sure!

As for the caps.....$79 cap is da bomb - $500 calls & sms, all i can also say (due to marketing reasons) if your with Optus.......keep your ears and eyes out for a 'new & improved' $79 & $49 cap to hit the market soon..........

Oh yeah if you haven't gathered....i am an acc manager for Optus Mobile.....

[MaTBoY]

YES TIME IS 8PM to 12AM.