Barrie's Dyno! - Help!

[ix9]

My car is apparently at Barries Dyno right now okay..

I CANT GET HOLD OF HIM!

Noone EVER picks up the phone there!! out of calling him 10 times over the last 2 days, ONCE they've picked up the phone !

What's the deal ?

does anyone know ? or have his mobile number etc ???

[GTS-t VSPEC]

Strich9ine,

You should read the thread that HICKS started, I discussed this exact issue. When Barry is working he never picks up the phone, I've been there when it rings constantly and he never picks it up. I can get hold of him, but it's not worth pissing him off when he's busy. Can't you drop round and see him?

I could probably catch him after work if you want to find out how your car is going. Let me know what you want to find out and I'll see what I can do.

See'ya :burnout:

[ix9]

Originally posted by GTS-t VSPEC

Strich9ine,

You should read the thread that HICKS started, I discussed this exact issue. When Barry is working he never picks up the phone, I've been there when it rings constantly and he never picks it up. I can get hold of him, but it's not worth pissing him off when he's busy. Can't you drop round and see him?

I could probably catch him after work if you want to find out how your car is going. Let me know what you want to find out and I'll see what I can do.

See'ya :burnout:

well, right now I know nothing about my car! i wanna know what's happening. he'd of had it 1.5 days now!

drop around and see him ? my gf is driving me around in the accent... i cant go anywhere... bah!

[Steve]

Originally posted by Strich9ine

drop around and see him ? my gf is driving me around in the accent... i cant go anywhere... bah!

:lol:

[Boostzor]

1.5 days thats not exactly alot. Its not like he just changing tyres or something liek that u have some pretty big problems and its under warranty so hes not exactly gonna rush it. i know it sucks but give it some time.

[ix9]

Originally posted by Boostzor

1.5 days thats not exactly alot. Its not like he just changing tyres or something liek that u have some pretty big problems and its under warranty so hes not exactly gonna rush it. i know it sucks but give it some time.

i am under the impression he is only fixing the electrical problems, and thus shouldnt take THAT long anyway. I don't know what he's been asked to fix by the dealer...

For all I know the car could come out of there just the speed sensor fixed 3 days later...

I just want to know what he is exactly doing with the car! and what he has been asked to look at...

[Boostzor]

Yeh good point

Prolly the last hing that barry wants is to be caught in the middle of a bunfight with u and the dealer leave it to next week then put the pressure on.

[pisnnissn??]

strich9ine don't go getting your knickers in a knot over your car as he more than likely has others to look at before yours and it's only been a couple of days right ? A mate of mine had his car there for over a month so even if u don't get it back for another week, consider yourself lucky and stop whinging.

[25GTT]

Guys i think we should ease up on Strich9nine a bit... he only just got his car and I am sure is quite protective of it... I have had mine for a year now and If i don't know EXACTLY what is being touched then NO ONE touches it!

I have never met Barry and have no quams with him however if a person is running a business then he should be catering for peoples needs such as anserwing the phone, if he is busy perhaps he should get just a temp receptionist to take calls and prob score him more businness.

Once again i have no quams with Barry i haven't even met him but yeah If strich9nine is worried bout his car and hasn't been notified what is going on I Too would be trying to get through!

Mayeb get gtstVspec to drop in if possible:) make sure you ask nicely and say please and thank you:D

[ix9]

Originally posted by 25GTT

If strich9nine is worried bout his car and hasn't been notified what is going on I Too would be trying to get through!

thanks buddy. yeh, that's so true, i havent heard anything. i just wanna know what's going on...

[GTS-t VSPEC]

Hi Guys,

I know Barry better than most, he knows his shit when it comes to computers/electrics/dyno's. He is always busy, so even if a car gets dropped off to him then it won't necessarily get looked at for a few days. Have you tried booking your car into any good place to get a computer installed, the waiting list can be weeks, I should know.

Barry works alone, he definately won't get a temp and won't answer the phone, it's just what you have to deal with. Just becuase it's a high priority for Strich9ine, doesn't bump it up on his list, I'm sure all the people he does work for want there cars back ASAP.

I can understand your frustration Strich9ine, I hate not know what is happening to my car, but as I said before, I can see Barry and see if he's started and what he has been told to fix.

See'ya :burnout:

PS. I think we should be careful not to get into the company bashing again, it certainly isn't Barry that is holding things up, he didn't ask for your car, you need to focus your frustration elsewhere. As far as he's concerned he isn't working for you, he's working for the dealer.

[ix9]

Originally posted by GTS-t VSPEC

it certainly isn't Barry that is holding things up,  

Your right it's not his fault he can't service his clients by picking up the phone.

what was I thinking ? silly me.

I have called 10+ times today, all at different times and NOTHING.

I'm not company bashing, I'm sharing my frustration at the subject at hand.

[Gradenko]

Originally posted by Strich9ine

Noone EVER picks up the phone there!! out of calling him 10 times over the last 2 days, ONCE they've picked up the phone !  

I know you don't want to hear this, but... for the love of god, don't jump around like a kid before christmas day and pull a gr33dy on him .

As for the other suggestions of more staff etc, I like that the workshop cause is modest looking and straight to the point. I like that theres no doofus staff to get in the way. I like that I speak directly to the person who'll be doing the work. And I like that fact Barrie is a tuning legend. Let the man work

[GTS-t VSPEC]

Strich9ine,

If Barry picked up the phone everytime it rang then you wouldn't get your car for a month. Imagine he's in the middle of tuning your car on the dyno, do you want him to stop to answer a call. As I said before, the dealer is his client not you, therefore he may not be inclined to discuss much with you.

I understand your frustration, you want your car back, like we all would, but chill-out and don't let your frustration get taken out on the innocent.

See'ya:burnout:

[Nexus_SiX]

compirmise..someone buy him an answerphone. He canthen listen to it at the end of the day )

[ix9]

Originally posted by GTS-t VSPEC

As I said before, the dealer is his client not you, therefore he may not be inclined to discuss much with you.

Sorry, but that's not the way it's done in 99% of life. My Property, My wishes. He can't go and rip of my steering wheel because the "dealer" told him to ? It's MY car, and not the dealer's.

I'll f*ckin' go and colllect my car myself right now if that's the way it's gonna be.

[GTS-t VSPEC]

Strich9ine,

Sure you can go collect your car, but then the dealer will go to court and say he was having things fixed when you interveened. I'm not saying the Barry is doing anything bad to your car, but he is being paid by the dealer not you, therefore he will fix what the dealer wants and not you.

I think your starting to freak out a bit, things are being done to fix your car, interfering in that process won't speed things up, and would reflect badly on you if you had to go to court over it.

See'ya:burnout:

[Steve]

Strich9ine,

Dude, I understand your frustration, but I think it may be a bit misdirected.

Have a closer look at who is contracting Barries Dyno - the car dealer. They are responsible for the work being done to the car. It is more than likely that they took the car into barries without making an appointment, and just told him to look at it. Also very possible that several others have cars waiting to be done that have made appointments.

Perhaps get onto the car yard and insist on making a curteousy car available, see if that hurries things along

[Hicks]

I know what its like to have your car sitting in a work shop for a couple of days. I usually ring a couple times a day just to see how things are going. I get paranoid that something has gone wrong, or they've found something terribly wrong with it.

But don't worry, im sure you'll have it back soon.

[skyzerr33]

Kym i'm locking this baby before you get yourself into trouble.

Start as many threads as you want about the problems with your car, but any hint at company bashing and i'll shut it.

look the guy has a business to run, by the sounds of it hes a busy fella. so if your car isn't first in line wait why should somebody whos car has been there 2 or 3 days wait cause ur car just showed up.

your getting warrenty work done, thats the dealers responsability so he is working for the dealer. if you don't like that go through the dealer and have him get another shop to do the work.

you've only brought this on yourself for being impatient mate, this is contructive critisim so take it as such. you shouldn't have told the dealer you took it to the drags and not knowing what the exact problem with it was you shouldn't have run it at the plex till it was sorted.

i know you just want your car back asap and working 100% but upsetting tuners etc want help. Perth is a small place and most tuners know each other and they know whos been bagging them and who hasn't. If you don't want to get a bad rep with them stop shooting your mouth off and be patient and not so easy to fly off the handle.