Problem With Nengun

[LBR33]

Hi guys

I have a problem with nengun, I bought a nismo fuel pressure reg on the 16 july after constantly emailing because my order wasnt progressing. Them they claim it has been sent on the 2 aug it is now the 8th and the ems number doesnt work(never has) and they arnt responding to my emails. I think iv been scammed by nengun. I thought i could trust nengun.

[Beer Baron]

geezuz mate 2 of august was only 3 full working days ago???!!

relax, wait a week, then email again. you are getting all gee'd up over nothing. if you wanted parts really quickly then you should have walked into a performance shop that had it on the shelf. but you wanted cheap so unfortunately that sometimes take a couple of weeks. The EMS tracking number can sometimes take longer than the package to be updated.

[LBR33]

geezuz mate 2 of august was only 3 full working days ago???!!

relax, wait a week, then email again. you are getting all gee'd up over nothing. if you wanted parts really quickly then you should have walked into a performance shop that had it on the shelf. but you wanted cheap so unfortunately that sometimes take a couple of weeks. The EMS tracking number can sometimes take longer than the package to be updated.

<{POST_SNAPBACK}>

It took them 15 days to process a order that seems a bit suspicious to me

[Driver]

it happens

chill.

[gt-t_r34]

when i bought my first thing the stuffed up the ems number so dont stress after its been shiped it will be around a week.

[Spook's_Skyline]

man people are impatient

[Tommyk]

You should be right mate.

Things like this take time.

Factor in up to a full week for freight (7 working days)

Bear in mind, it can be held up in customs and quarantine for a while too

[satanic]

What's the overall opinion about Nengun? They have some really nice gear there... but the whole overseas internet thing is still holding me back.

Please feel free to smack me up and put some sense into me...

[Spook's_Skyline]

ive just spent nearly 2gs with nengun

half of the stuff has come in, and the other half is on its way

took a bit longer than initially reported, but thats no biggie

[LBR33]

My point is the ems number isnt valid. As far as i know is hasnt been sent and they arnt responding to my emails.

[flagger]

i got a gear knob off them, took 4 full weeks from order to in my hands, but golden week was on when i ordered. also i never even got my ems number, package just arrived.

just be patient, stop being a maccas boy

[Tommyk]

NO EMS number means it hasnt been sent out yet

[predator]

jeez, calm down..

lol - i had the same problem.. kept trying the ems number (which I don't think ever worked). Took about 6 weeks to get my gear, but only because a couple of items were not available from the supplier. Wasn't really informed this until later though.

They are a little poor on getting back on the emails unless you hassle them, but patience, patience.. You can't expect to order something from overseas and get it right away. If you want that, buy locally. I've never bought anything from overseas that I've needed urgently, there are just too many factors at play (customs speed for one)

[ossie_21]

NO EMS number means it hasnt been sent out yet

<{POST_SNAPBACK}>

I didn't even get the number, until the package arrived! It took 3 and a half weeks for a turbo timer, which I thought was too long, but I got it before my car anyway so it wasn't a big deal. Also heard a few people got hit with an extra fee for something pretty expensive (like turbos), from customs I think. Heard they are trying to crack down on getting cheap things sent like this instead of going into Australian performance shops. Seems strange, since their would come in the same way, just from someone else.

[LBR33]

Perfect run only took 1 week from order date to item recieved

[siksII]

the ems number is not valid until the item leaves the country, so even if it has been posted the ems number will not always show up.

my pod filter took one month to arrive after i paid, just as an example of how long things can take, so in comparison, you are not doing too bad

[Blitz]

Jesus, get over it will you? Im waiting on my Trust sump from Nengun and you dont see me starting a thread to bitch about it.

The fact is you opted to try and save dollars by purchasing from Nengun and unfortunately sometimes the parts you order are not in stock with Japanese manufacturers, or there is a delay. Brent is a very busy guy and hes most likely snowed under, give him a break.

The LAST person I would be labelling is a scam artist is someone like Brent who is well established and has been trading for years now with a long list of happy customers.

And for the record, yes EMS tracking sometimes doesnt get activated until the goods are already in your hands, thats nothing to do with Brent. He advised you of the tracking number when it was sent, so YOU could track it via ems.

[phat_r33]

I have spent over 8g's with nengun. Last package took 2 months from the date I ordered. everything takes time. As it says on the website, you ALWAYS recieve your parts. customs may have it, if so they will send out a notice.

[NismoGirl]

It took 4 weeks for me to receive a fuel pressure reg from Nengun only a few months ago.

Remember that Nengun isn't just a small supplier anymore, Brent has HEAPS of people ordering off him and you aren't his only customer.

I've had varying experiences with delivery dates from Brent and would never recommend anyone else to get overseas parts from.

It's take from 5 days to 4 weeks for me to receive parts. It depends on his schedule/load/customs...

[ECR033]

I don't think you have anything to worry about mate. I know it can be a bit of a worry when you send payments for parts overseas (especially with the amount of shonks out there these days), but there are many people on here (including myself) that can vouch for Nengun.

I've always received my orders off Nengun (sometimes very quickly and other times not so), but fact of the matter is, they've always arrived. I actually received notification today that my injectors have just been sent, so hopefully they'll turn up in the next few days. If you be patient, I'm sure your goods will arrive in good time as well