Jump to content
SAU Community

Recommended Posts

Just found out a juicy bit of goss! Went to buy a part from a reseller on this site who didn't know if the item came with a warranty. <_< I contacted manufacturer to check & they said that only original purchaser gets a manufacturer warranty & as this person hadn't bought from them, the warranty lies with the orig purchaser! So your not getting a warranty unless you buy from an auth seller! Check before you buy & get caught out! Most prods come with some sort of warranty. I ended up buying from an auth agent. :ph34r: this includes places like ebay so buyer beware ask the question guys - I did

Link to comment
https://www.sau.com.au/forums/topic/88361-beware-of-resellers/
Share on other sites

that's funny cause garage 13 is the one who didn't know if it had a warranty - their words exactly & the product they were sellling was not covered by manufactuers warranty - I checked - sorry but not everything you hear or are told is correct - all I'm saying is check & ask away if your not sure

thats not 100% the case......

it is with some brands but not with all....

for example if you buy a car ....it comes with a 3 year warrenty then if you sell the car the new buyer still gets the waarrenty correct???

i bought an engine for a client the other day it come with a 3 month warrenty...

i simply passed it on to the buyer of the engine and he filled it out and returned the slip to the place that i purchased it from....

not always the case

backyard parts dealer politics :D

the onus is on the customer to find out, if you buy a product with all the information you are given, you can't demand something which is not promised afterwards. What the manufacturer offers is irrelevant.

ok yes that is also true skyzalimit

but when it comes down to it we really we shouldnt even be having this conversation....if parts dealers just traded properly then this wouldnt happen....although its almost understandable when you think what we have to deal with these days.......

good points though ask all the questions before you buy and im sure the seller should be more then happy to answer every question no worries......

that's funny cause garage 13 is the one who didn't know if it had a warranty - their words exactly & the product they were sellling was not covered by manufactuers warranty - I checked - sorry but not everything you hear or are told is correct - all I'm saying is check & ask away if your not sure

hmm, okies, i don't wanna say anything that will contradict what alex has told you. But everything i've purchased from him in the past i've been told if it doesn't work he'll swap or refund.

I've had experience with sellers in the past who have sold me parts which were faulty and i've been basically told "bad luck"

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier. So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

Edited by MerlinTheHapyPig
hmm, okies,  i don't wanna say anything that will contradict what alex has told you.    But everything i've purchased from him in the past i've been told if it doesn't work he'll swap or refund.

I've had experience with sellers in the past who have sold me parts which were faulty and i've been basically told  "bad luck"

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier.  So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

yehp yehp!!!

......basically make sure your dealing with someone that will look after you if something does go wrong.....

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier.  So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

This is a good point.

I keep all documentation from all my transactions if a warranty claim arises or if the customer wants a copy.

Any decent seller will back this up 100%.

I am an authorised reseller of certain products as I meet the requirements of my suppliers. That means either they cover the warranty or more likely, I am entitled to use the manufacturers warranty as an authorised reseller of the product.

Warranties can be tricky and most don't pass on to a new owner e.g. with cars as I have been making some enquiries on that.

I am also more than happy to answer questions from would be customers on whether an item is under warranty. Always pays to check though as you are the customer with the dollars.

hmm, okies, i don't wanna say anything that will contradict what alex has told you. But everything i've purchased from him in the past i've been told if it doesn't work he'll swap or refund.

I've had experience with sellers in the past who have sold me parts which were faulty and i've been basically told "bad luck"

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier. So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

I don't get this about this seller - The Vic Distributor confirmed he wasn't an auth agent so I'm confused - anyway I got sorted by another auth agent for still a great price with all guarantees warranties etc so no beef but thought there might be others out there who hadn't even thought about it - hope everyone asks the questions they need to & it all works out right, as it should :D

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Latest Posts

    • How's everyone going? Just a shout-out introducing myself. I'm James, I live on the north side of Brisbane. I bought an R33 that had been left to rot in someone's front yard for 14 years. Apparently, it has immobiliser/fuel issues. Long story short, it's suffering from a seized engine, plus whatever else turns up once it runs. The car is pretty good considering it sat for so long. It pretty much died after being imported. It has a bunch of Jap parts and a full Top Secret body kit. It's painted Fiat Turchese Festival, or aqua blue if you're not French. Another project to throw money at!
    • So the clockspring is responsible for the indicators cancelling on their own? I thought that was the function of that white thing in the center (any idea what it's called?)
    • Can you log IAT? Whilst WTA coolers have their place, doing any sort of sustained run is not one of them There are fixes that slow down the heat soak, like ice boxes, which don't last that long, and interchillers, which are fairly expensive, up grades to the WTA cooling radiator, which may require a bigger pump, and upgrades to the reservoir size,  and upgrades to the cooling fans, but, it all still heat soaks, and takes ages to come down in hot weather  For a turbo, that isn't locked into WTA like my PD blower is, can you not possibly swap to a nice air to air intercooler????, it would be better for sustained runs then, and have alot less things that could go wrong in my opinion 
    • So, the other thing I've sorted is a baseline dyno run up at Unigroup's new location. The auto trans was a little unco-operative by both shifting down when the throttle was floored on the dyno (so Mark had to ramp it up more slowly than in a manual) and also by shifting up at 6,000 even in sports mode instead of the indicated redline of 7,000 Still, on a hot day it made 240rwkw at 16psi which seems about right for 300kw (400hp) through an auto at the wheels.  The shape of the curve is not quite right because it was not full throttle to about 4,500 to stop it kicking down, but until I can get a tune on the auto trans control this was the best we could do.....full boost will be well below 5,000 once that is sorted, I'll get some data logs when I can to confirm For comparison, the R32 made 255 at 12psi (at 4,500) on the same dyno with tune, n1 turbos, cam gears, big exhaust but otherwise all standard so the v37 is likely a little better out of the box. One thing that is very clear is that the standard water to air intercoolers are not up to sustained use at full throttle in warm ambient temps. After about 5 runs (so only a few minutes full throttle), it was pulling boost and timing and dropping 10-15% power. Unfortunately I didn't get that printout and the Unigroup guys are away at the moment, will try and get hold of it on their return. So, looks like a healthy engine to start modifying and the only real area of concern is the w2a heat exchangers which the aftermarket has plenty of solutions for    
    • I maintain it actually looked really nice in person. So much so that I thought "No, this is illegal" but there it was, clear as day. I think we can easily call the wing and wheels/height to be transformative. Not saying it's better than the GR Whatever, or the 86, or the WRX STI or anything of that sort (the internet says it all bolts up so you can buy best of all worlds?) but it's still at least a thing and not nearly AS bad as people say.
×
×
  • Create New...